Legal

Privacy Policy

What we collect when you contact us, why we collect it, and how it is handled.

This policy is not yet in force. The sections describing what this website collects are accurate, but the registered entity, business address, retention period, and governing law are pending confirmation from KC Resources & Services and are marked below.

1. Who we are

This website is operated by the Malaysia office of KC Resources & Services. The registered entity responsible for the information described in this policy is [MALAYSIA COMPANY REGISTRATION], at [MALAYSIA OFFICE ADDRESS].

KC Resources & Services Australia is an established, separate operation. Where this site shows Australian projects, reviews, or credentials, they are labelled as Australian.

2. What we collect

We collect only what you type into our enquiry form and choose to send us. That is:

Your first name, and your last name if you provide it
Your company or property name, if you provide it
Your email address
Your phone number, if you provide it
The project type you select
The message you write
Your acceptance of this privacy notice, and when you accepted it

We also record which page you submitted the form from, and any campaign parameters present in the link you arrived through, so we can tell which parts of the site are useful.

We do not collect your IP address, your device or browser details, or your location.

3. Cookies and tracking

This website sets no cookies and runs no analytics, advertising, or tracking scripts. There is nothing to consent to and no tracking preference to set.

Customer reviews shown on this site are supplied by a third-party review service. Fetching them happens on our server on a schedule, not in your browser, so that service receives nothing about you.

4. Why we use it

To answer your enquiry, prepare a quote, and keep a record of the conversation. We do not sell your information, and we do not share it with third parties for marketing.

5. How long we keep it

Enquiries are retained for [CONFIRM RETENTION PERIOD], after which they are deleted. If you ask us to delete your enquiry sooner, we will.

6. Your rights

You may ask us what we hold about you, ask us to correct it, or ask us to delete it. Contact us at admin@thekcresources.com and we will respond.

The specific rights available to you, and the authority you may complain to, depend on the law that applies: [CONFIRM APPLICABLE DATA PROTECTION LAW].

7. How it is stored

Enquiries are stored in a database that is not publicly accessible, and are reachable only by staff who need them to answer you. Traffic to this website is encrypted in transit.

8. Contact

For anything in this policy, contact us at admin@thekcresources.com or [MALAYSIA PHONE NUMBER].